Ascend stands strong on its value pillars. Five basic principles every individual at Ascend thrives on and is cognizant of are:
CUSTOMER FIRST, ALWAYS
We exist because of our customers and so our first priority at all times is “Our Customers”.
We base our strategic plan on the Voice-of-the-Customer. Customers talk, we listen, we look for every opportunity where we can exceed our customer’s expectation and create customer delight.
We ensure sustainable business through clear business objectives, adopting innovative work practices and continuous improvement. We contribute cost effective business solutions resulting in improved Profits and enhanced Revenue We constantly strive to achieve high standards in our Operations and in Quality of Services we provide.
We accept personal accountability for the results and responsibility for our actions. We demonstrate honesty and act with integrity and ethics. All our transactions display truth and transparency.
We value the confidence that our customers and partners repose on us and keep that alive through collaborative team work and efficient solutions. Colleagues are encouraged to express their thoughts, share their ideas and treat each other with dignity and respect.
Employees are our most valued assets and we owe our success to them. We are passionate about recruiting the best talent and further in developing and retaining them.